Terms & Conditions

Free shipping worldwide on all orders above 150 €.

DELIVERY TIMES

Your purchased item will be ready to ship within 1-2 working days from order if nothing else is stated.

Approximate delivery times: Netherlands 1-2 days, Europe 3-5 days, Rest of the world 4-8 days

CURRENCY

All prices are in EUR.

ORDERS

If an Item is out of stock, you will be notified via e-mail that the item cannot be shipped and you will be refunded.

PRODUCTS

The selection of products on the site will change continuously. The availability of product at any one time does not guarantee it´s future availability.

PRICES

All prices in the shop are including Dutch VAT (21%). Residents outside of the EU can make purchases excluding VAT. Please let us know your Tax Identification number and we send you an invoice with a personal discount code for your purchase in our online shop. The tax will automatically be reduced at checkout. Please note that the recipient of any products shipped outside the European Union may also have to pay import duty or other taxes, fees and charges applied by customs or other authorities in the country of receipt. If you are unsure about whether these charges might apply to your order or if you have any questions regarding this, you should contact your local tax or customs authorities.

PAYMENT

Choose to pay by IDEAL, Bank Transfer, Credit Card or by PayPal’s payment system.

IDEAL

You will be safely redirected to the payment system of your bank where you can complete the transaction.

BANK TRANSFER

After your purchase you will receive an email from us with the payment details. We ship the products 1 business day after we received your payment.

PAYPAL

You are not required to have a PayPal account to purchase via the same. You can pay as a PayPal guest. Although if you already have a PayPal account you may use it. There’s no charge to open a PayPal account. There is also no charge to purchase items using PayPal.

CREDIT CARD PAYMENT

Card transactions go through a secure system. Your card details are confidential, encrypted, and can not be read by anyone other than your bank. There is no extra charge for card payments. Your account will not be charged until you have completed the checkout process.

SECURITY & PRIVACY

All card transactions are sent via SSL are encrypted to protect the security of your online order information. Customer information is kept confidential and will not be shared with anyone outside Studio Lilesadi.

Paypal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

RETURNS AND EXCHANGES

If for any reason you are not happy with your purchase you may return the item(s) within 14 days of delivery. All returns/exchanges must be in new, unused condition. The return shipping cost is paid by the customer.

Products which are made to order (Daily Gems wall cabinet / Mohair Blanket 01) can only be returned at the reason of ‘damaged’ product condition.

Email us at hello@lilesadi.com to notify us of a return/exchange.

Return address:

Studio Lilesadi
Heemskerkstraat 46a
3038VH Rotterdam
The Netherlands

For questions or suggestions, please contact us: hello@lilesadi.com

 

COMPANY DETAILS:

Name: Studio LileSadi
KvK number: 55237363
Address: Heemskerkstraat 46a, 3038VH  Rotterdam, the Netherlands
E-mail: hello@lilesadi.com
Phone number: +31 (0) 644 399 364
VAT-number: nl-851620541.B01